Frequently Asked Questions

At ‘Us’, we are a dedicated team of clinicians who are committed to working closely with our clients in a compassionate, open, and meaningful way. We provide therapy and support to individuals, couples, children, teenagers, and families.

Our goal is to create a community that supports reducing mental health stigma, increasing access to high-quality psychological support, and fostering a shared sense of purpose and meaning. We believe that by working together with our clients, clinicians, and collaborators, we can make a positive impact on the mental health and well-being of our community.

Taking the decision to see a therapist can be anxiety-provoking for many of us. At Us, we want to make this a comfortable and easy decision for you. To start seeing a therapist at Us, you can:

• Book an Appointment here

If you have questions or would like to discuss something with us, please get in touch with us using the contact information below:

Email Us: hello@us-therapy.sg

Whatsapp Us: +65 8923 4567

Call Us: +65 8923 4567

A typical session is about 50 mins to 1 hour. On arrival at the clinic, you will be asked to complete a short contact information form, and a form outlining our confidentiality and fee policy.

We recognize that coming to a first appointment can be anxiety provoking. Our aim is to make you feel comfortable enough to talk about what you like to help with for yourself or your child, and how you would like things to progress. In this first session, we may ask you lots of details about the problems you or your child are facing and the impact that this is having. We may ask you to fill in some standardized questionnaires.

It is important to remember that this is an opportunity for you to decide whether the therapist feels like somebody you could work with. We recognize that finding a person you feel comfortable with is really important. Our clinicians are open to discussing this.

Mental, emotional, and behavioral disorders in childhood and adolescence can cause long-term problems that may affect the health and well-being of the child and young person, families, and communities. Here at Us, we have friendly and warm clinicians who are dedicated to offering a safe space and an empathetic ear to little ones. Together, they will focus on working on emotional self-regulation, developing positive coping methods, as well as boosting self-esteem, self-confidence, and other positive states and traits in children. Working alongside parents to help equip them with the skills to effectively parent their child and build strong familial bonds is central to our approach. Therapy models we use when working with children include Art Therapy, Play Therapy and CBT.

We recommend one session per week, but it would be best to discuss this with your therapist after your first session.

Our therapists are available Monday to Friday from 9am to 5pm, and by appointment on weekends and after hours. If you would like to confirm a time slot before booking a session, please get in touch with us –

Email Us: hello@us-therapy.sg

Whatsapp Us: +65 8923 4567

Call Us: +65 8923 4567

In-person therapy sessions take place at our Clinic, which are located at:

Us Therapy

312A Tanglin Road, #01-02

Singapore 247982

& 10 Winstedt Road, #02-10/11

Singapore 227977

We also offer online counselling, or ‘telehealth’ sessions. This telehealth support is provided by our professional therapists and is for clients where therapy is not easily accessible face to face. Telehealth sessions are conducted using a secure platform. To find. out more, please get in touch with Us.

At Us, we do not provide direct coverage with health insurance providers. However, we are able to provide assistance with letters of recommendation after an initial consultation on a case by case basis.

We would be happy to discuss your questions or concerns on email, phone or whatsapp. You can reach us at:

Email Us: hello@us-therapy.sg

Whatsapp Us: +65 8118 5590

Call Us: +65 8118 5590

Our Clinic is located at:

Us Therapy Singapore

10 Winstedt Road, 02-10/11

Singapore 227977

We are open from 9AM – 8PM Monday to Saturday

Sessions at Us range between $210–$283 per 50 minutes, depending on the training and level of experience of the clinician.

We do offer some low-cost options with our counselors-in-training who offer sessions between $50-100. These sessions are closely supervised and may involve occasional joining with the supervisor. The work needs to be at a level of complexity our counselor-in-training can manage and we are open to discussing this with individuals and referrers.

Meetings with schools, home visits and online sessions are charged as per the session cost above. Reports are not included in the cost and there may be an additional fee.

Couples therapy is charged at $283 per 50 minute session, and longer sessions are charged pro-rata if required.

We accept payment by:

• NETS
• Visa/Mastercard in person or online
• Online banking (To Account number )
• PayNow (to UEN)
• PayPal to

You can self-refer by calling or emailing. Referrals can also be made by GPs, schools and other healthcare providers. Note: some insurance companies may require a referral to be made by a GP, so check with your insurance provider.

Please provide a minimum of 48 hours notice if you need to cancel an appointment. You may be charged for missing appointments without adequate notice. We are aware that sometimes emergencies or illnesses occur and we try our best to be fair in such circumstances.