Employee Assistance Program (EAP)

In Singapore, 40% of employees report facing high mental health risks, with nearly half experiencing moderate risk. 33% of young professionals just entering the workforce may already be struggling with severe symptoms of depression, anxiety or stress.

Despite this, fewer than 20% of human resources (HR) professionals say their companies offer comprehensive mental health resources. 

Employee Assistance Programs (EAPs) are confidential services provided by employers to support employees in managing personal or work-related issues that could impact their well-being or job performance.

By using an Employee Assistance Program (EAP), you can expect to gain support in key areas, including:

Emotional and Mental Health Support

Access to counselling for stress, anxiety, depression, grief, or other mental health concerns.

Workplace Issues

Help with managing work-related stress, conflict with colleagues, burnout, or career transitions.

Personal and Family Concerns

Guidance on relationships, parenting, family conflict, or caregiving responsibilities.

Impact Of An Effective EAP

84%

Improved mental health after EAP counselling

(Attridge et al., 2022)

28%

Trouble concentrating fell from 56% to 28%

5%

Productivity issues fell from 34% to 5%

(Attridge et al., 2022)

1.8 hours

Missed work hours fell from 9.0 to 1.8 hours

(Attridge et al., 2022)

32%

Disengagement dropped from 32% to 23%

(Morneau Shepell & EAPA, 2020)

$2,000–$3,500 saved

per employee; $3–$10 ROI per $1 spent

(Morneau Shepell & EAPA, 2020)

How We’ve Helped Others

Our bi-annual review for EAP clients highlighted positive outcomes and strong client satisfaction. Clients reported finding therapy at Us to be highly beneficial and expressed appreciation for the partnership we maintain with our EAP organisations.

Our clinicians tailor intervention techniques to meet each client’s unique needs, ensuring a personalised and effective therapeutic experience.

Why Partner With Us?

We are committed to supporting the mental health and well-being of your team. Here’s what you can expect when you partner with Us:

Confidentiality Assured

Your employees’ identities remain strictly confidential and anonymous. We collect only general feedback to help us improve our services.

Insightful Reporting

A comprehensive review report will be shared with your organisation every six months. This report includes anonymised data and feedback, offering valuable insights into service impact and potential areas for growth.

Qualified Professionals

All our psychologists and counsellors are fully registered, professionally trained, and experienced in addressing a wide range of concerns — from workplace stress and relationship challenges to emotional regulation and more.

Issues You Can Address

Our comprehensive Employee Assistance Program provides confidential, professional support for a wide range of personal and workplace challenges that can impact employee wellbeing and performance. Our qualified counselors are equipped to help your team members navigate:

How Does It Work?

Where to book?

Book an appointment through our website or via Whatsapp at 81185590.
Mention that you’re working at your organisation to access this EAP service

Through Whatsapp

Through Website

Choose “ EAP” as service you are looking for

A session will be offered within 24 hours to 5 days, subject to severity and availability of clinicians

Each session lasts 50 minutes

Lead time

Let's Partner!

This service is confidential and free for all employees. Your information will never be shared with your employer.

Frequently Asked Questions

Your privacy is our top priority. All services provided through the Employee Assistance Programme (EAP) are strictly confidential.

No information about you or the content of your sessions will be shared with your employer.

To uphold the principles of confidentiality and prevent scheduling conflicts, we manage appointment bookings to avoid any overlap between employees from the same organization who are utilizing our services. Our scheduling protocols are specifically implemented to maintain the distinct and confidential nature of each employee’s engagement with us.

You can feel safe knowing that what you share stays between you and your clinician.

Please remember to bring your staff pass and show it to reception when you arrive. You’ll be asked to take a seat in our waiting area. Your clinician will come and greet you when it’s time for your session.

The first session is a chance to get to know each other. It’s a relaxed conversation where you can talk about what’s been on your mind, what’s been feeling difficult, and what kind of support you’re looking for.

Your therapist may ask about your background, experiences, and goals—but there’s no pressure to share anything you’re not ready to. This is a safe and supportive space to start your journey.

All psychologists at Us Therapy are registered, members of or working towards registration at the Singapore Psychological Society.

All counsellors at Us Therapy are registered, members of or working towards registration at the Singapore Association for Counselling.